PetPro AI

How To Remove PetPro AI From Your Shopify Store

If you've reached this page, it means there must be something we can do better! Please send us an email at support@scollar.com and let us know how we can improve PetPro AI.

Delete the App

You can remove PetPro AI from your Shopify apps menu. Please note that this is something only you can do, and we cannot remove the app for you.

Remove PetPro AI code and files

When you uninstall PetPro AI, we immediately lose access to the theme files. So even when the app is removed from your Shopify store, the code remains. To completely remove the PetPro AI code and files, follow the steps below.

Step 1: Edit Theme Files in Theme Editor

  1. Login to your Shopify store's admin page
  2. Select Themes in left navigation
  3. Select Edit Code under Actions button menu.

Step 2: Delete PetPro AI Liquid File

Here are the basic steps to remove the PetPro AI code:

  1. Type petpro in the Search files... box.
  2. Click on petpro.liquid file to open.
  3. Click Delete file button to remove the liquid file.

Step 3: Remove PetPro AI code from Theme.Liquid

  1. Clear text from Search files... box.
  2. Click on theme.liquid file under Layout folder.
  3. Click anywhere in the file and hit Ctrl and F keys on your keyboard simultaneously.
  4. Type </head> in search box that appeared.
  5. Delete the two line with <script and src='https://petproai.b-cdn... in them.
  6. Delete the line with {%section 'petpro' %} in it.
  7. Click the Save button to save the file.

Step 3: Double check on your live store

Once you've finished deleting the PetPro AI code and files:

  • Go to your store's home page, collections pages, and product pages to see if any of the PetPro AI widgets remain or any error was caused by code removal (sometimes if you miss a certain code it can lead to a liquid error).
  • Go back through the steps above to ensure you remove any remaining code or script from PetPro AI.

If you have any issues with these instructions, please feel free to call us at (816) 655-1602 or write us at support@scollar.com and we'll get right back to you.

Got questions about PetPro AI?

GIVE US A CALL AT (816) 655-1602

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